About Blinds Made Easy
Blinds made easy are a blinds manufacture and supplier based in Bolton, first founded in 1982, over 26 years ago, they now employ a staff of over 20 people. Many of the staff have been with the company since the beginning which shows great employee retention. Between the staff they have accumulated over 300 years joint experience.
Their factory is positioned at the end of the M60, from the look of it they only offer to supply blinds rather than offer a survey and install service. Although if you are local you could ring up and enquire.
Guarantee
One of the first thing that strikes me when I visit the Blinds Made Easy website is the massive five year guarantee. Most suppliers offer a twelve month or two year guarantee so when I saw the five year guarantee notice I was inclined to click it for further information.
Blinds Made Easy promise to create your blind correctly the first time or they will repair or replace it without any argument. The five year guarantee protects you against mechanical fault or excessive shading, the company claim they can offer this due to high quality material suppliers and excellently trained members of staff.
Upon further inspection I was slightly confused because when you click on wooden blinds you are only offered a one year guarantee, and it isn’t clear as to why, instead it just sends you to the five year gurantee page.
Delivery
On most blind types the delivery is rather reasonable, most venetian blinds are dispatched in 3 working days which is a decent turn around time. The real shock came when I went to the roman blinds section, the delivery time is around 3 weeks! I can’t understand why they take this long to produce when other retailers can do it in around 5 working days.
The delivery charge is a standard £4.95 for orders within the UK, there is no mention of free delivery for orders over £x amount.
Order Tracking
A unique selling point of the Blinds Made Easy website is that they offer an easy to use order tracking system, which is something I haven’t seen before. You simply enter your Name, Reference number and postcode and it presents you with the information from City Link, the delivery company. This can be very useful as it saves you time phoning them.
Opening Times
The hours in which you can ring up or email are great. Instead of the standard, yet inconvenient Monday to Friday, 9 til 5, they offer a lot more. You can ring up any time between 9am and 9pm on a weekday, or 11:30am to 4:30pm on a Saturday.
Product Range
In terms of blind types they don’t offer all the different types that are available, for example they don’t have any pleated blinds on the website. Within the types they do offer they seem to have a solid collection of colours and styles. The colours seem very modern and are nicely grouped into styles.
Contact
Website: Blinds Made Easy
Email: info@blindsmadeeasy.co.uk
Phone: 01204 854112